Privacy Policy

Welcome to valquorina.com. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website and interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The data we gather helps us understand how you use our website and enables us to deliver relevant content.

• Contact information including your name, email address, phone number, and mailing address when you voluntarily provide it through forms, subscriptions, or direct communication with us.
• Technical information such as IP address, browser type, operating system, device information, and website usage data collected automatically through cookies and similar tracking technologies.
• Usage data including pages visited, time spent on pages, links clicked, search queries entered, and navigation patterns to help us understand user behavior and preferences.
• Communication records including correspondence, feedback, comments, questions, and any other information you provide when contacting us through email, forms, or other communication channels.

How We Use Your Information

The information we collect serves multiple purposes designed to enhance your experience and enable effective communication. We use your data responsibly and only for legitimate purposes.

• To provide, maintain, and improve our website services, including personalizing content based on your preferences and ensuring technical functionality across different devices and browsers.
• To communicate with you regarding your inquiries, subscriptions, updates, newsletters, and information about content that may interest you based on your expressed preferences.
• To analyze website performance, user behavior patterns, and content effectiveness, helping us identify areas for improvement and optimize the overall user experience.
• To protect against fraudulent activity, ensure website security, prevent abuse, enforce our terms and conditions, and comply with legal obligations under Australian law.

Legal Basis for Processing

Under Australian Privacy Principles, we process your personal information based on several legal grounds depending on the specific purpose and context of data collection.

We process your data with your consent when you voluntarily provide information or accept cookies. We also process data based on legitimate interests in operating our website, providing requested services, and improving user experience while ensuring these interests do not override your privacy rights.

Information Sharing

We do not sell your personal information. We may share data with trusted third parties only under specific circumstances necessary for business operations and service delivery.

• Service providers who assist with website hosting, analytics, email delivery, and technical maintenance. These providers access data only as necessary to perform their functions and are contractually obligated to protect your information.
• Professional advisors including lawyers, accountants, and consultants when necessary for business operations, legal compliance, or dispute resolution under confidentiality agreements.
• Law enforcement, regulatory authorities, or other parties when required by law, court order, legal process, or when necessary to protect rights, property, safety, or comply with legal obligations under Australian jurisdiction.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption protocols, access controls, and regular security assessments. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials associated with our services.

Your Rights

Under Australian Privacy Principles, you have specific rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.

• Access your personal information we hold, requesting copies of data we have collected about you and understanding how it has been used and shared.
• Correct inaccurate or incomplete personal information, ensuring our records remain current and accurate to the best of your knowledge.
• Request deletion of your personal information where legally permissible, subject to our legitimate business needs and legal obligations requiring data retention.
• Withdraw consent for processing activities based on consent, opt-out of marketing communications, or object to certain processing activities affecting your personal data.

Cookies and Tracking

We use cookies and similar technologies to enhance website functionality, analyze usage patterns, and improve user experience. Cookies are small text files stored on your device that help us recognize your browser and remember certain information. You can control cookie preferences through your browser settings, though disabling cookies may limit certain website features.

Cookie Policy Cookie Policy

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need assistance regarding your personal information, please contact us using the details below.

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. We will post revised versions on this page with updated effective dates. Significant changes will be communicated through prominent website notices or direct notification to registered users. Continued use of our website after policy updates constitutes acceptance of revised terms.